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Studio Policies

Clarksburg Yoga & Wellness Best Practices

We appreciate your help in keeping our studio running smoothly!

  • Pre-register for all classes and events online or through the MindBody app. 

  • Check-in with your teacher upon arrival.

  • Bring a yoga mat or rent one from the studio for $1.

  • Arrive at least five minutes before class begins.

  • Leave shoes in the cubbies downstairs at the entrance, (no shoes on studio floor).

  • Silence or turn off your cell phone before class.

  • If you must leave class early, please do so before or after Savasana–not during.

Studio Policies:

  • Payment is expected in full prior to or at the time of class attendance. We accept all major debit and credit cards (Visa, MasterCard, Discover, and American Express), cash, checks, Square, and Paypal.

  • Discounts cannot be added together; the higher of the two discounts will be applied.

  • Clarksburg Yoga reserves the right to cancel or alter the class schedule at any time. Students will receive a full refund if a workshop or training is canceled.

  • Clarksburg Yoga is closed on all major holidays.

  • In the case of studio closure due to inclement weather or renovation no series, class pass, or membership will be extended.

  • The $48 New Student Introductory Special is only available to purchase on the first visit to the studio.

  • No refunds or exchanges. All sales are final unless in the event of cancellation.

Memberships:

  • No refunds or exchanges will be offered after AutoPay transaction occurs.

  • Activation of membership requires a 3-month minimum enrollment period. Memberships cannot be canceled or suspended prior to the initial 3-month period.

  • Memberships can only be applied to the fixed class schedule and do not apply to workshops, series, or training.

  • Monthly memberships cannot be shared and are nontransferable.

  • Failed billing attempts will incur a fee of $25 after a one-week grace period to update your billing information.

  • Memberships can be frozen or suspended for up to 3 months at a time. A $10 administrative fee will be charged each billing cycle in place of your regular membership fee.

  • It is the responsibility of the student to cancel AutoPay; AutoPay will continue indefinitely until canceled. All cancellations must be submitted in writing 30 days prior to the cancellation date.  Submit your request to studio@clarksburgyoga.com.

  • If you cancel your membership, you may re-enroll again 3 months after cancellation.

Class Packages & Series:

  • All series and packages are non-refundable and non-transferable.

  • Class packages may be shared with family members.

  • No extensions on class package expiration dates. Remaining classes in an expired series can be rolled over with the purchase of a new series.

  • If you cannot make it to a class for which you have pre-registered, please call or email us at least 30 minutes prior to the start of the class. Absent spaces will be considered a “Late Cancel” and will be charged the full rate.

  • If there are 3 or fewer classes remaining in a Feature Series, please pay the drop-in rate until the next session begins. If 4 or more weeks remain in the series, the fee may be prorated.

  • If you miss a class during a series you are welcome to make it up during the free make-up week offered at the end of each session or during one of our regularly scheduled classes within the series timeframe.

Workshops and Private Events:

  • Non-refundable payment is required in full at time of booking; spots will not be reserved without full payment.

  • No refund or account credit for cancellation 48 hours or less prior to workshop, party, or private event.

  • To cancel your registration, email studio@clarksburgyoga.com or call the studio at (301) 802-4993 up to 48 hours prior to the start of the workshop.  Account credit will be given for the full amount of registration.

Private Sessions:

  • Book six or more sessions for a 20% discount.

  • Cancellations will not be charged up to 24 hours before the appointment. Cancellations within 24 hours will be charged half price.

Training:

  • All training courses and continuing education workshops are non-refundable once training dates have begun. 

  • In the case you withdraw from training and are on a payment plan, your remaining balance will be due upon request of withdrawal.

  • Teacher Training Payment plans are non-refundable and non-transferable.

Retreats:

  • All retreat deposits and payments are non-refundable and non-transferable.

 

Privacy Policy

INTRODUCTION:
Shakti Yoga LLC operates in Clarksburg, Maryland offering yoga, wellness, Pilates, and fitness classes. We are committed to protecting any data that we collect from you. By using our services, you agree to the use of the data that we collect in accordance with this Privacy Policy.


We are committed to protecting your privacy. We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Privacy Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.


INFORMATION COLLECTED:
We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, email, mobile phone, gender, birthday, and address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.


Data in relation to credit card payments and reserving space in workshops and classes is processed by MindBody (mindbodyonline.com) on a secure website linked to ours (and they have their own privacy policy).


INFORMATION USE:
We use the information collected primarily to process the task for which you visited the website. All reasonable precautions are taken to prevent unauthorized access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.


COOKIES:
Your Internet browser has a built-in facility for storing small files — “cookies” — that hold information that allows a website to recognize your account. Our website, and the MindBody website, take advantage of this facility to enhance your experience. You have the ability to prevent your computer from accepting cookies, however, certain website functionalities may be impaired if you do so.


DISCLOSING INFORMATION:
We do not disclose any personal information obtained about you from this website and/or from MindBody to third parties, except when we need to do so in order to complete a transaction—e.g., when arranging to deliver goods that you have ordered. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.
We may from time to time provide information of a general nature to third parties — for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.

CHANGES TO THIS POLICY:
Any changes to our Privacy Policy will be placed here and will supersede any previous version. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you subscribe to our newsletter to ensure that you receive all subsequent and relevant communications.


CONTACTING US:
If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please contact us via email at studio@clarksburgyoga.com. You can also correct any factual errors in that information or require us to remove your details from any list under our control.

 

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(301) 802-4993

23330 Frederick Rd, 3rd Fl, Clarksburg, MD 20871

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Photography by Ixiana Wilmot and Dave Myles
©2019 by Shakti Yoga LLC